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Windows XP - support home
Verify Your Dial-Up Networking Settings.
  1. From the Start menu, click Connect To, and choose your I-C.Net connection.
  2. Click the Properties button.
  3. Delete the contents of the Phone number field, and type your new access number. Remember to check with your local telephone company to make sure that the number you choose is a local toll-free call.
  4. Click on Networking. Under This Connection Uses the Following Items you should have a check next to Client for Microsoft Networks and TCP/IP. QoS Packet Scheduler may be check as well and should not interfere with your connection.
  5. Click on Settings and the only option you want a check next to is Enable Software Compression. Once changed click OK.
  6. With TCP/IP highlighted click on Properties. Both Obtain an IP Address Automatically and Obtain DNS Server Address Automatically should be dotted.
  7. Click OK and then click OK again once everything has been verified.